It’s No Net Loss
Customer: “I’ve just received a leaflet for broadband from you. What’s broadband?”
Me: “It’s a faster type of Internet.”
Customer: “What’s Internet?”
Me: “It’s a method of accessing information through a computer.”
Customer: “What’s a computer?”
Me: “I don’t think this offer is for you, sir.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?