It’s Never Crunch Time
(I work night-shift as a doughnut fryer. I don’t see people often, but when I do, I try to be extra helpful. It is about 11:00 pm.)
Customer: “Do you know where the crunchies are?”
Me: “Crunchies? Um, I don’t think so. Can you describe them?”
Customer: “They’re like apple pie, but with oatmeal on top.”
(I ponder for a moment, for that could apply to a great many things we make. Then it hits me. Cobbler. She means cobbler. Interesting fact: our store’s kitchen actually makes the cobbler. So, I show her where it is.)
Me: “Here it is. The kitchen labeled it ‘cobbler’ but I think this may be what you are looking for.”
Customer: *sneers* “Yes, it is, but in my family, we call it crunchies.”
(Then, she walked away all snooty. All I could think was, “Yeah, but if you want people to understand you, you call it what everyone else f****** does.”)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
