It’s My Party, I Can Pump If I Want To
(I volunteer at a non-profit coffee shop and am one of the only few people that run the register.)
Me: “Hi, what can we get for you today?”
Woman: “Yes, I’d like your [Caramel Blended Drink] with five extra pumps of caramel in it.”
Me: “Um, okay. You would like five extra pumps of caramel in it?”
Woman: “Yes, that’s correct.”
Me: *in disbelief* “We already make it with three, so you want it with an additional five?”
Woman: “Yes, I guess I’m saying I would like eight pumps in it.” *laughs* “It’s my birthday so I can do what I want.”
Question of the Week
Have you ever served a bad customer who got what they deserved?