It’s Mrs. Fraud!
(This is back in the days before chip and PIN. A customer comes up to pay for her purchase with a card. I check the signature and it’s completely different, but not just different writing, a different name. I turn the card over to check the name, and it’s distinctly a man’s name, and she is an unremarkable middle-aged woman.)
Me: “This isn’t your card.”
Customer: “No, it’s my husband’s.”
Me: “Well, you can’t use it.”
(She holds up bags from half a dozen other stores and says:)
Customer: “No one else said anything.”
(Yup, she’d spent hundreds of dollars on a card she wasn’t even pretending was hers, and no one else had noticed.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
