It’s Like Watching An Unstoppable Force Meet An Immovable Object  

, , , | Right | September 20, 2019

(I work at the front desk of a major advertising agency. One morning, a gentleman comes in, looking around, confused, and approaches my desk.)

Me: “Hi there! How can I help you?”

Client: “Um… I have an appointment with two clients of mine today.”

Me: “Okay, do you have their names so I can let them know you’re here?”

Client: “I don’t know their names.”

Me: “Oh. Hmm. What department could they be in?”

Client: “Oh, you know, sales. Their names are on my phone.”

(He then looks at me expectantly.)

Me: “I see. Well, once you know their names, I will be glad to have them come get you.”

Client: “The name is on my phone.”

Me: “Feel free to check your phone on the seats over there, if you like.”

Client: “Don’t you have an appointment for me? My name is [My Name].”

Me: “Unfortunately, as we have over 300 people in the building and many of them work sales or design and have constant appointments, I have no way of keeping track of everyone’s schedules. If you’ll just look up who you are meeting, though, I will be glad to let them know you’re here.”

Client: “Fine.”

(He pulls his phone out of his pocket and scrolls through a bit.)

Client: “It’s with [Person #1] and [Person #2].”

Me: “Great! I will let them know you’re here, then.”

Client: “That shouldn’t have been so hard.”

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