It’s Like These Customers Are On A Rotation!
While working at a hardware store, I see my manager and a little old lady having a conversation an aisle over.
Manager: “Can I help you, ma’am?”
Customer: “I hope so. You’re all out of my size of air filter!”
Manager: “Which size was that ma’am?”
Customer: “Ten by twenty.”
Manager: “Let me see here… Here you go.”
He looks around the shelf and hands the lady a 20″-by-10″ air filter.
Customer: “I said I need a ten by twenty!”
My manager kept quiet. He took back the air filter, held it out in front of him, rotated it ninety degrees, and handed it back to the customer with a s***-eating grin.
The lady left in silence with the 20″-by-10″.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
