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It’s Like Renting To Children

, , , | Right | CREDIT: gimmethegudes | December 14, 2021

I work in a hotel. I cannot tell you how many times I have had people, specifically men, older than me, try to make excuses like elementary-level students. Once, I had two grown men literally run around my lobby and patio, and when I told them to stop, one said, “But he started it!” and the other, “But it’s my birthday!”

Tonight, I had two groups in the pool which closes an hour before my shift even starts; nobody should be in there if I am here. I approached the first group.

Me: “The pool is closed.”

Guest #1: “Well, what about him smoking a cigarette?”

Me: “Don’t worry, I’ll be speaking to them, too.”

Then, I walked over to the second group.

Guest #2: “Well, they were here first!”

Me: “Yes, and you just watched me speak to them, as well, but on top of the pool being closed, I can’t have you smoking in here anyway.”

I run to housekeeping to grab the towels I was headed for, come back out, and they’re all still just chilling. I approach the guest from the second group because he is closer.

Guest #2: “But I’ve stopped smoking!”

Me: “Yes, well, you still cannot be in here.”

Guest #2: “But they’re still here!”

Me: “Yes, and I will also be speaking with them again. That’s my job. Don’t worry; I’ve got this.”

I speak with [Guest #1] again.

Guest #1: “Okay, okay, okay! No need to be aggressive!”

I ran my towels to the guest who needed them, apologized for the ten-minute delay, and headed back to the desk. [Guest #1] was there requesting to rent a room. THEY WEREN’T EVEN STAYING HERE! WHAT THE F***?!

Then, he had the audacity to complain about a parking lot view when I literally just had to double-boot his drunk a** from the pool at 1:30 am.

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What is the absolute most stupid thing you’ve heard a customer say?

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