It’s Just A Toy, Dude. Get Ogre It.
I work at Disneyland Paris’s Disney store. I’m on a Wednesday morning shift in the off-peak season. A grown man enters the store and walks around the store while showing signs of distress or frustration.
Me: “Can I help you find what you’re looking for, sir?”
Customer: *Rudely* “I want a Shrek [toy], and you’d better fetch it quickly! I’m [some kind of important Disney person]!”
Me: *Gently* “I’m sorry, sir, but I can’t get you a Shrek toy because Shrek isn’t licensed under Disney.”
The dude gets visibly angry and treats me like I am an idiot.
Customer: “It’s an animated movie; therefore, it’s Disney!”
Me: “Sir, Disney isn’t the only studio to make animated movies. Shrek comes from Dreamworks.” *Trying to jog his memory* “Did you see the Disney logo and castle at the beginning of Shrek?”
This was my mistake.
Customer: “OF COURSE, I DID!”
It took two team leaders and a manager to explain to him that he wouldn’t find Shrek anywhere around here and his best shot was at the nearby mall.
I’ve never seen a grown-up man so erratic and angry for such a silly reason. He was fuming!






