It’s Gonna Be A Long Call, Part 7

, , , , , | Right | April 12, 2011

Me: “Hello, you’re through to [Insurance Company]. How can I help?”

Customer: “I need a quote for home insurance.”

Me: “No problem. The quote can take up to fifteen minutes. Do you have the time?”

Customer: “Yes, it’s 11:15. Why?”

Me: “Uh… what?”

Customer: “It’s 11:15. Don’t you have a clock?”

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