It’s Gonna Be A Long Call, Part 6

, , , , | Right | January 31, 2011

Me: “Thank you for calling [Bank]. How may I help you?”

Caller: “Hi, I’d like to pay my bill to [Company] for $[amount].”

Me: “Sure, ma’am. Would you like your confirmation code?”

Caller: “Sure.”

Me: “Okay, it’s H–”

Caller: “How do you spell that?”

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