It’s Going To Be A Long Year…
It is January 2nd. I am working with my assistant manager. We have had a sign on the door for at least a month saying we, like many other businesses, will be closed on New Year’s Day.
An older woman marches up to the assistant manager.
Customer: “I came yesterday to get my precious dog’s food and there was no one here!”
Assistant Manager: “I am very sorry, ma’am, but we were closed yesterday because of the holiday.”
Customer: “I know! How dare you be closed?! I didn’t know you would be closed and I needed my dog’s food!”
Assistant Manager: “We had signs up on the door to tell you we’d be closed.”
Customer: *Gets angrier, going red in the face* “But I needed the food!”
I hurry away so I don’t get caught in the crossfire. Later, the assistant manager comes up to me.
Me: “She wanted us to open on a holiday just for her?”
Assistant Manager: “Exactly.”
Question of the Week
Have you ever served a bad customer who got what they deserved?