It’s Going To Be A Long Day

Me: “What type of Internet do you have?”

Customer: “Internet Explorer.”

Me: “No, sorry, I meant what type of Internet, like your ISP?”

Customer: “Internet.”

Me: “No, what type.”

Customer: “Uh… modem?”

Me: “What kind of modem?”

Customer: “Black.”

Me: “Is it plugged into a phone cable or a coaxial cable? Like a cable you’d plug into your TV.”

Customer: “It’s plugged in to…  the wall.”