It’s Exactly What You Asked For!
Customer: “I’m looking for an ABC book.”
I take her to the children’s section and show her a book. Each page has the letter, a picture of something beginning with that letter, and the name of the object, e.g., the letter “A,” a picture of an apple, and the word “apple.”
Me: “How about this one?”
Customer: “I want one where it’s got a picture of something to go with each letter, like an apple for A, etc.”
Me: “Ma’am, this book has exactly that.”
I am holding the book open on the “apple” page for her to see.
Customer: “No, it’s not quite what I asked for.” *Leaves*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
