It’s Enough To Give You A Tick
(A customer walks in with several trash bags full of clothes to be cleaned.)
Me: “Okay, sir. I’ll need to sort and count all these items before I can give you a price. Would you mind opening that bag while I work on this one?”
Customer: “Why would I do your job?”
Me: “Of course, sir.”
(The customer watches silently as I sort, count, and fold over forty items, including clothing, bedding, and towels. Essentially, I am touching his clothes with my bare hands for over twenty minutes.)
Me: “Okay, sir, your total comes to [price]. We’ll have them cleaned for you tomorrow after four.”
Customer: “You can’t clean them sooner?”
Me: “Is there a specific reason you need them sooner?”
Customer: “Yeah, my kids have head lice. That’s all their contaminated stuff. They won’t have anything to sleep on tonight.”
Question of the Week
Have you ever served a bad customer who got what they deserved?