Its Curtains On This Scam, Part 2
(Note: My father, brother, and I all work in the Information Technology field. One day, we get a telemarketing call at home.)
Me: “Hello?”
Telemarketer: “Hello, sir! I am calling on behalf of Microsoft to inform you that your computer has a virus on it.”
(Already knowing that this is a scam call, I start to mess with the guy.)
Me: “Oh really? You don’t say!”
Telemarketer: “It’s true, sir! I can assist you in removing the virus.”
Me: “Just a moment…”
(I put my palm over the phone to make sure the guy doesn’t hear me as I talk to my father and brother.)
Me: “So, there’s apparently a virus in the house. It’s Microsoft on the line. Should I be gentle?”
My Father: “I would have hung up my now, but hey, go for it.”
My Brother: “This’ll be good.”
Me: *I uncover the phone* “Okay, so which computer has the virus?”
Telemarketer: “…I’m sorry?”
Me: “There are a total of eight computers in this house. I need to know which one has this virus.”
Telemarketer: “It’s the one in use right now.”
Me: “Oh?” *away from the phone* “Who’s on the computer!? Everyone!?” *back to to the telemarketer* “Okay, what operating system are you referring to?”
Telemarketer: “Uh… Window’s Vista?”
Me: ‘Oooh, so close. All the computers in this house run either XP or Windows 7.”
Telemarketer: “Then it’s one of the—”
Me: “Let me stop you right there. I should have mentioned that three of the five people in this household work in the IT field. I also happen to know for a fact that Microsoft doesn’t involve itself with computer virus removal, especially by phone call, so clearly this is just a scam to get personal information. Am I close?”
Telemarketer: “Uhh—”
Me: “So tell you what: I’m going to impart some advice onto you. Remove my number from the database, and tell all your friends that this number shouldn’t be contacted ever again.”
Telemarketer: *click*
Me: “You know, sometimes I almost pity them.”
My Father: “Your brother was right. That was funny!”
Question of the Week
Have you ever served a bad customer who got what they deserved?