It’s Credit-Crunch Time

| Minneapolis, MN, USA | Working | April 8, 2014

(I do most of the bill collecting calls at our company. I call people many times to warn them that if they don’t pay by a certain date we send them to collections. A call comes in from a person we already sent messages to, which goes to my coworker, who is not the brightest crayon.)

Coworker: *puts the caller on hold* “So, this person says they told you they were sending a check and thought you would stop them from going to collections.”

Me: “Yeah, I remember them. I told them I can’t stop them from being sent. If they had sent a check the day I talked to them it would have gotten here before the cut off so they obviously didn’t send it.”

Coworker: *confused* “Well, now they want to know why they should pay it if we already sent them.”

Me: “Are you just telling me that’s what they said, or are you asking me to explain to you why they should still pay the bill?”

Coworker: “Well… I mean… Why would they pay it if we already sent them?”

Me: “Do you seriously need me to explain to you how credit works and why it’s in a persons best interest to pay what they owe?”

(My coworker sits there staring at her desk like she’s trying to remember something very important. I can see the hamster is dying from exhaustion on the wheel. Then she slowly says:)

Coworker: “Sooo… if… they… don’t pay… that’s still… bad?”

Me: “I’m going to take the call from here. I seriously hope you don’t have a credit card.”

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