It’s Called Healthyitis
Me: “Thank you for waiting. My name is [My Name]. What is your call regarding?”
Patient: “Yeah, I want to ask the nurse a question.”
Me: “Is this regarding symptoms you are experiencing?”
Patient: “Yeah… well, kind of.”
Me: “What symptoms are you experiencing?”
Patient: “Actually, none.”
Me: “You are experiencing no symptoms?”
Patient: “Yeah… I have no pain and I just want to know if that is normal.”
This story is part of the Customer Complaints That Resolve Themselves roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?