It’s Beginning To Smell A Lot Like Christmas
(It’s December, a week or two before Christmas. I’m walking back toward the office when I see a man coming up an aisle near the restrooms. I pause for a moment to greet him and ask if he needs any help, and he pauses to think.)
Customer: “Actually, yes. This is going to sound really weird, and you’ll probably never hear it again. Your store has the best-smelling public restrooms I’ve ever been in.”
(I pause and blink at him for a minute.)
Me: “Well, thank you! We try to keep them clean!”
(I then proceeded to answer another of his questions and try to help him find an item he was actually looking for. Definitely my favorite interaction of the week.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.