It’s Becoming A Regular Problem, Part 2

, , , | Right | December 29, 2020

A customer comes up to my counter with a coupon that says, “Free burger with the purchase of ANY SIZE fry and drink.

Customer: “I’ll have this.”

Me: “Sure, what size fry and drink?”

Customer: “Whatever it comes with.”

Me: “It comes with any size.”

Customer: “The regular one.”

People tell me “regular” a lot. We don’t have a “regular” size, so I usually give them a medium.

Me: “Medium, then?”

Customer: *Suddenly blowing up.* “ARE YOU TRYING TO MAKE THIS DIFFICULT? I SAID I’LL GET WHAT IT COMES WITH!”

Me: “It comes with any size, sir. Please don’t yell.”

Customer: “STOP MAKING THIS DIFFICULT. I’LL HAVE WHAT IT COMES WITH!”

I’m ringing him up for a medium when my manager takes over and finishes up for me. I start bagging food instead and I’m pretty sure I hear her tell the customer off for yelling. Thanks, manager. Later, I give the man his food.

Customer: *Taking his food* “Thank you, and I’d like to apologize for yelling. That was inappropriate.”

Me: “Oh, thanks?”

The customer leaves.

Manager: “He’ll be back in here again in a week and do the same thing.”

He was yelling at someone else when I came in the next week.

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It’s Becoming A Regular Problem

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