It’s Always The Last Date You Think

Me: “You have reached [Call Centre]. How may I help you?

Caller: “I need to add my daughter to the membership.”

Me: “Okay, we can do that. I just need her name, date of birth, phone number, and email, and we’re good to go.”

Caller: “Her name is [Daughter] and date of birth… uh… now when was that again? It’s in winter, I know that much.”

Me: “Do you remember the month, perhaps? Maybe you could check with someone?”

Caller: “I think December? I’ll check, just a moment.”

A couple of minutes go by and he comes back. 

Caller: “Yeah, December 31st!”

Me: “Soo, New Year’s Eve?”

Caller: “Yeah, that’s right!”