It’s All About The Babies

Me: “…ma’am, I’m sorry, but unless you had insurance during that time, you will have to pay for the insurance we purchased for you.”

Customer: “I don’t understand why you people are demanding we PAY for this s***! And the electric company wants money, too! How am I supposed to take care of my babies when all of you are demanding money for stuff?! WHAT ABOUT THE BABIES?”