It’s About The Destination, Not The Journey
Customer: “Yeah, I went to order your cream online and there’s a problem. It asked for my name and address. I want to order anonymously.”
Me: “Well, we would have to have your name and address to able to ship you anything.”
Customer: “Why?
Me: “We need to know where to ship it to.”
Customer: “Really?!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
