It’s A Worn Old Story

(I work at a very popular maternity store. It has numerous stores across North America.)

Me: “How can I help you today?”

Customer: “I would like to make a return.”

Me: “Sure, let me see what you have.”

(I pull out an obviously-worn pair of underwear.)

Me: “Umm, there are no tags on these and they are obviously worn. Unfortunately, I will not be able to refund you for these.”

Customer: “Why not? I only wore them for one day and I don’t like how they feel.”

Me: “Ma’am, it is a serious health violation for me to accept this return. I can show you some different options, though.”

Customer: *screams and starts yelling* “Fine! I will never shop here again, and I hope you rot in h***!”

(The customer storms out, and the manager comes out.)

Manager: “What just happened?”

Me: “She tried to return dirty underwear!”

Manager: “Ugh, that’s the fourth this week.”