It’s A Very Bad Signs, Part 4
It’s our second week open after two months of being closed. We’ve implemented new procedures such as enter-only and exit-only doors, disinfecting carts after each use, and employees wearing masks. I have just rung up [Customer #1] and begun ringing up the man who was behind her in line. She turns around as she reaches the doors.
Customer #1: “How do I get out?”
Me: “That door right there.”
Customer #2: “Go left.”
Admittedly, our signs are only standard printer paper with bold capital letters, so they’re not the most eye-catching thing, but she was standing a foot or two from the “EXIT ONLY” sign. I would have thought that, plus the furniture displayed in the lobby — not to mention other customers coming and going — would have indicated there was only one direction to go. Apparently, this customer found it confusing.
Related:
It’s A Very Bad Signs, Part 3
It’s A Very Bad Signs, Part 2
It’s A Very Bad Signs
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
