It’s A Very Bad Signs, Part 3
We have a service elevator that only works with employee cards and does not go to the guest lobby. A big white sign explaining this is on the back wall of the elevator along with two signs on each floor by the buttons.
I enter the elevator and there is a lady sitting in the corner.
Guest: “I have been sitting in here for so long; this elevator doesn’t work.”
Me: “This is the service elevator which only works with employee cards. I will take you to this floor.”
Guest: “Well, it doesn’t say that anywhere.”
I show her the sign that is right behind her.
Guest: “The floor I came from doesn’t have any signs saying that.”
Me: “Every floor has been labelled with a sign explaining this.”
The elevator doors open.
Me: “Okay, just around the corner there is the guest elevator that one should take you to where you want to go.”
Guest: “This is stupid. You should make these clearer. What’s your name?”
Me: *In my head* “Not again.”
Related:
It’s A Very Bad Signs, Part 2
It’s A Very Bad Signs
Question of the Week
Have you ever served a bad customer who got what they deserved?