It’s A Time For Giving, And Taking Advantage
(I am doing some grocery and Christmas shopping with my daughter when a woman comes up to me, asking if I can help her buy some things for her two small children so they can have a good Christmas. We are on a budget, and I don’t have any spare cash on me, so I tell her to meet me at the checkout counter and I will pay for thirty dollars’ worth. She thanks me, grabs a cart, and goes on her way. When I get to the checkout counter I see her, and she has a full cart filled with stuff! I look at her in horror.)
Me: “Ma’am, I only said I could pay for thirty dollars’ worth; there’s at least three hundred dollars’ worth in your cart.”
(She looks at me and then picks out five items.)
Me: “How much will that total?”
Woman: “About a hundred dollars.”
Me: “I’m sorry; I can only afford thirty.”
(She grumbled and got rid of two of the items, and the remaining three were about thirty-two dollars. I paid for them, but was annoyed to see that the three items were some Christmas lights, a kitchen knife set, and a lighted Santa decoration for the windows. I originally agreed to thirty dollars because she said she wanted her kids to have a merry Christmas, and I thought she was going to pick stuff for them, but apparently not!)
Question of the Week
What is the most stupid reason a customer has asked to see your manager?