It’s A Stretch, But We Think They Understood
DISCLAIMER: This story contains content of a medical nature. It is not intended as medical advice.
At the pharmacy where I work, we get – surprisingly often – a customer who will bring an off-the-shelf item to the checkout (e.g. a bottle of Tylenol) and doesn’t buy it (e.g. because they’re asking if we carry a larger bottle). Our policy in such instances is that, if a cashier on duty is inclined to purchase that item, they can ring it through for themselves and pay for it while they’re on duty, so long as it doesn’t hold up any customers.
One day, I witnessed this scene with my coworker. A young lady and a young man came up to her till with a box of condoms and set them on the counter.
Coworker: “Did you find everything you needed today?”
Young Man: “Not quite. Do you have these in a larger size?”
Coworker: “No, we don’t. But I promise you these will be more than enough.”
Young Man: *Smugly.* “No, I don’t think they will.”
Coworker: “Trust me, these will fit on anything that has any business going inside a woman.”
Young Lady: “And what makes you get to decide what goes in my c***?”
[Coworker]’s “customer service” politeness vanished. Without another word, she grabbed the box, opened it, pulled out a condom, tore the wrapper off, shoved her hand inside, and stretched it over her arm, two-thirds of the way to her shoulder.
The young man looked baffled. The young lady looked horrified. After a moment of the most awkward silence ever, [Coworker] pulled her hand out of the condom and tossed it in the trash can.
Coworker: “Anything else I can help you with today?”
The young lady turned and stormed off, and the young man muttered what sounded like an insult at [Coworker] before leaving as well. [Coworker] proceeded to ring the now-opened box of condoms through for herself.
Question of the Week
Have you ever served a bad customer who got what they deserved?