It’s A Sticking Point
(I’m incredibly allergic to the adhesives used in medical tapes and stickies. I’ve just had a test where they monitor my heart with a portable ECG for 24 hours. They place sticky tabs all over my chest to attach wires. I had a really bad reaction to them. I’m at my cardiologist getting the results and talking about buying my own monitor.)
Me: “Will it need me to use more stickies?”
Cardiologist: “No, some of them let you just put your finger on them.”
Me: “Good because my skin got really burnt from the last ones.”
Cardiologist: “You need to tell them you are allergic.”
Me: “Why? They can’t do anything.”
Cardiologist: “They can use different stickies.”
Me: “Yeah, but I’m allergic to the adhesive not the sticky…”
Cardiologist: “Yep… No point telling them.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.