It’s A Red Christmas

(This happens a little before Christmas. Upon opening that day, we have three back-to-back returns all within the first hour of being open, one of which is a large amount. Since all returns have a receipt and are well within the return period, we have to take them. A few minutes after finishing the third return, our store phone rings and my manager answers.)

Manager: “Thank you for calling [Store]; this is [Manager]. How may I help you?” *listens to the caller* “Yes, [District Manager]. I am aware that we are starting in the red. We had three returns back-to-back. Were we supposed to just say no? Yes, [District Manager]. Have a good day.” *hangs up*

Me: “She does know the returns aren’t our fault, right?”

Manager: “Like she gives a rat’s a** whose fault it is.”