It’s A Karma Lottery
A woman came in and asked for a $2 lottery ticket. Without thinking, I printed one that included a bonus lottery for an extra dollar bringing the cost to $3. I realized I made a mistake and asked her if she would still like to buy the ticket. She launched into a tirade about my incompetence, today’s society, lazy youth, etc., and stormed out of the store. A man standing behind her said, “I’ll take that,” put down $3, and walked out.
A few days later, that man walked into the store, checked his ticket, and found out that he’d won $250. That same day, the disgruntled woman came into the store, checked her ticket, saw that she’d won $10, and proceeded to tell me that I almost cost her $10 and that I should make more of an effort to listen and use my brain.
I just nodded and smiled.
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Question of the Week
Have you ever met a customer who thought the world revolved around them?