It’s A Good Thing They’re Going Back To School
Call Center | Right
| January 10, 2017
(We call people who have submitted requests for more information about going back to school. I’ve worked at this call center for a little under a week and these are just a couple of things I’ve heard.)
First Story:
Me: “What is your age?”
Caller #1: “Huh? You mean right now?”
Me: “Yes?”
Second Story:
Me: “Are you currently enrolled in school?”
Caller #2: “Um, I don’t know.”
Third Story:
Caller #3: “Are you one of those smart robot thingies?”
Question of the Week
Have you ever served a bad customer who got what they deserved?