It’s A Fashion Emergency
Me: “Apartment maintenance line. How may I help you?”
Caller: “Yes, I put too many clothes on the clothes hanger rack in my closet and it fell down.”
Me: “Okay, let me get your information and I’ll send a maintenance tech over. What’s your apartment number?”
Caller: “When is he coming over?”
Me: “Looks like it will be about an hour, maybe a little less.”
Caller: “But this is an emergency! My clothes are all over the floor!”
Me: “I’m sorry, sir. He’ll be there within an hour to install a better rack for you. It shouldn’t take long for him to do that. Could you provide me with your apartment number?”
Caller: “Where am I supposed to put my clothes? This is an emergency! I’m calling someone else!” *hangs up*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
