It’s A Deal-Breaker
(A customer comes up to my register with four clearance items.)
Customer: “These were in the clearance bin; the sticker says they used to be $17 but now they’re $9.”
Me: “No problem.” *scans item and discovers they’re actually $4 and used to be $8* “Oh, turns out they’re only $4. They must’ve been labelled incorrectly.”
Customer: “Really? How much were they before?”
Me: “$8.”
Customer: *thinks for a moment* “Never mind, then. $4 off isn’t as good as $8. I thought I was getting a better deal.” *leaves*
Question of the Week
Have you ever served a bad customer who got what they deserved?