It’s A Bad Sign(In)
(My coworker and I work in a call center for technical support. He receives this call.)
Client: “Hi, how do I get to [exact web address]?”
Coworker: “Uh… You type in ‘[exact web address]’ and hit enter.”
Client: “Whoa, whoa, that’s way too fast! Could you read that off slower?”
Coworker: *sighs and reads much more slowly* “[Exact web address].”
Client: “Thanks a bunch!” *click*
Coworker: *to me* “Watch: he’s going to call back in three minutes because he can’t sign in.”
(Lo and behold, three minutes later, I get a caller:)
Client: “Hi, I just spoke with [Coworker], who helped me get to [exact web address], but I can’t seem to get signed in.”