It Would Explain Canada’s Lack Of Sun
(I have just activated a new smart-phone for a customer. I am showing them how to set it up.)
Me: “…and that is how you would send a text message. Do you have any other questions?”
Customer: “The time is wrong on this phone.”
Me: “That’s because you haven’t selected the correct time zone. Here, I will show you the time setup.”
(I show the customer the list of time zones, and briefly leave her to answer another customer’s question.)
Customer: *impatiently* “Excuse me! Excuse me! This phone you have given me is broken!”
Me: “Broken? Why do you say that?”
Customer: “There is no ‘Canadian’ time zone! It keeps trying to put it on ‘Eastern’!”
Me: “Yes, that would be correct, it’s seven o’clock here.”
Customer: *indignantly* “We don’t live in the east! This is Canada!”
This story is part of our 2nd Terrible At Geography roundup!
Read the next Terrible At Geography roundup story!
Read the 2nd Terrible At Geography roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
