It Was The Best Of Times, It Was The Worst Of Times

, , , , | Right | June 18, 2020

This happens on my second day as a cashier at a retail/grocery store, so I have an “I’m new! Thank you for your patience!” badge on under my name tag. I’m checking out a seemingly kind elderly customer who has left a small gap between two separate piles of groceries. Normally, people will use the provided dividers to separate orders. Not seeing the gap, I keep scanning items.

Customer: *Suddenly angry* “That’s a different order, you stupid b****!”

Me: *Startled and flustered* “I’m so sorry, sir! I’ll take those items off.”

I start removing the items I mistakenly scanned.

Customer: “For f***’s sake, do they only hire stupid people here?!”

I total out his order, holding back tears.

Me: “I’m sorry, sir, my mistake.”

I finish his two orders while he just glares at me. Finally, he leaves and the next customer comes up: an elderly woman with lots of fruit.

Customer #2: “It’s okay to cry, you know.”

Me: “Thank you, but I’m okay.”

Customer #2: “I used to work here. Do you want the produce codes?”

Me: *Bursting into tears* “That would be very helpful, thank you!”

I had the best and worst customers in that place, but I will never go back to retail again.

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