It Was A Drive By Pooping
(I’ve just had a general check-up at the doctor’s office. I receive a bill and find some charges for procedures I haven’t had done. So, I call their billing department.)
Me: “Hi, there is a charge for procedure [number] that I don’t recognize.”
Employee: “Yes, that was for stool culture.”
Me: “I didn’t have such an analysis.”
Employee: “But it says that you have.”
Me: “I definitely haven’t… uh… brought you any specimens.”
Employee: “Oh, that was just a smear.”
Me: “I’m sure I didn’t have such tests done.”
Employee: “Oh, they do it so quick you probably didn’t even notice!”
Me: *speechless*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
