It Turns Out “If The Shoe Fits” Is Not Always The Best Advice
A lady tries to return a pair of shoes that she bought from our online store to train in for her upcoming marathon.
Customer: “The shoes gave me blisters, but I still ran in them for a week hoping they would become worn-in.”
Me: “No problem. They’re probably just the wrong size.”
I open up the box to find a pair of Birkenstocks!
Me: “Ma’am, I think I know the problem. You’re not meant to train for a marathon in heavy leather sandals.”
Customer: “But I read on Facebook that they were the most comfortable shoes, so I figured they would be great for training in.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.