It Takes Two Baby
Me: “Thank you for calling. My name is [My Name]. May I have your phone number, please?”
Customer: “Okay… two.”
(I wait a few seconds for the customer to finish. The customer stays silent.)
Me: “And what’s the rest?”
Customer: “No that’s it.”
Me: “Your phone number is two?”
Customer: “Oh! I thought you asked me what my favorite number was!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
