It Really Pays To Pay Attention

I’m the unofficial IT person in my job. This is mostly because I can read and follow instructions, and I’m slightly more computer savvy than most as my dad is a tech geek and most of my friends are, too.

We have a meeting three times a week for allocating cases to case managers. I’m in the meeting in Teams, and my coworker is trying to get on it. It isn’t working.

Coworker: “My camera isn’t working! I know I switched it on! It must be broken.”

Me: *To the video call* “Sorry, two minutes. She’s having tech issues again.”

I walk over and look at her screen.

I then slide the cover on the camera so it isn’t blocking the lens. I walk back to my computer and put my headset back on.

Me: “[Boss], I’m gonna be charging £1 an incident from now on to fix IT issues.”

Boss: “Fair. Go for it.”

My coworker started off happy I had fixed it. She was less happy by the end of the day when she owed me £5 under my new invoicing system.