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It Pays To Be Polite

, , , , , , | Working | February 7, 2018

I live in a city where everything is within walking distance, so I don’t own a car. This generally isn’t a problem, except in a few select instances, such as buying groceries. The store is a good mile from my apartment, so carrying everything by myself becomes a real challenge. One day I decide to just order a bunch of stuff to be delivered so I won’t have to make another trip to the store for a while.

Fast forward to the day the food is supposed to be delivered. My initial payment doesn’t go through, so I have to use another card, and all the while the representative on the phone is being incredibly friendly and energetic. A few hours later I receive a call from the delivery person saying they’re backed up because it’s so busy and ask if they can deliver my groceries at a different time. I have nothing else to do all day so I tell them to take their time.

When they show up, the delivery person is so sweet and friendly. I notice some flowers in one of the bags and they tell me that the flowers are complementary as an apology for being late. I was completely floored. They were so apologetic about the whole situation when it really wasn’t that big a deal for me at all. Be kind to your local food service workers!

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