It May Not Be Pretty, But It’s A Pretty Decent Thing To Do

, , , , | Right | April 1, 2020

(I used to work with individuals with special needs; I would help clients in any aspect of life to ensure they could live the best life possible.

Recently, I began working as a host in a restaurant. Little did I know that my previous job would leave me well-equipped for my new job.

I am up front with a few other hosts when an elderly couple comes up to the front. The woman is seeking the bathroom, and on her way in, the man says:)

Man: “She’s going to need help.”

(Having assisted with toileting too many times to count at my previous job — sometimes 20+ times a day — I step up to the plate, assuming — very incorrectly — that I will just need to help with getting her on and off the toilet. Once I help her lower her pants, I realize just how wrong I am. Her briefs are heavily soiled.)

Me: “Do you have any other briefs with you?”

Woman: “No, but you can ask my partner to see if maybe he has some.”

(Once I find him, he confirms that she is right; they have not packed extra briefs for their outing.

After consulting with the woman some more, I begin asking my general manager and manager on shift if there are any briefs available by any chance. No luck. The manager on shift, a female, comes to the bathroom with me to discuss our options: send someone to buy briefs or find a way to clean her up and get her home. She chooses the latter.

Cue several minutes of tearing the briefs off and cleaning her up, the manager keeping her steady while I use damp paper towels to wipe away any unpleasantness.

Eventually, we get her ready to pull up her pants, but we have to improvise her missing briefs. We end up laying one of the fresh linens we normally use for cleaning on the crotch of her pants, and two more running down the front and back of her pants.

When I take my gloves off, I end up scrubbing my hands for a particularly long time. Then, when I finally feel clean, I return to the host stand. When the other hosts find out what happened, the first response one of them gave me is:)

Host: “You know that’s not part of your job description, right?”

(A day or two later, I asked my general manager what he would have expected of us, and yes, it may not be part of our job description, but apparently, if a guest needs toileting assistance, we are expected to do what it takes to assist our guests.)

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