It Just Doesn’t Click

(I am a librarian. A patron comes up to the reference desk.)

Patron: “How can I print out pictures that I find on the web?”

Me: “Here, use this mouse and keyboard, and I’ll walk you through an example. Here’s a random picture that I found on the Internet. Press Control+P and watch what happens… Okay, good! You’re looking at the print dialog box. Now, don’t do this part now, but when you’re in the computer lab doing this with a picture you actually want to print, you’ll click the Print button.”

Patron: “And then it will print?”

Me: “Yes. Don’t click Print now, but when you’re in the lab, you’ll click Print and your picture will print out downstairs.”

Patron: *click*

Me: “…aaand here’s your complimentary printout of a random picture.”