It Happens More Often Than You’d Think
(I just started working at a computer store, so my trainer has a phone call on speaker so I can listen in.)
Lady: “You sold me a faulty piece of s*** laptop!”
Trainer: “What seems to be the problem, ma’am?”
Lady: “The f****** thing won’t open!”
Trainer: “Have you tried turning the laptop around, and opening it from the other side?”
Lady: “Oh.” *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?