It Doesn’t Come Organically To Him

We have a regular customer who is well known at my last place of employment for always complaining about inconsequential stuff. He comes into my current store tonight. He makes a point of bringing a box of raspberries to me.

Customer: “You might want to pass this onto your higher-ups. The sign on these raspberries and the sign on the organic ones say they are the same price. It’s confusing to customers.”

Me: “We don’t have any control over the prices. May I ask what is confusing about it?”

Customer: “The competitors always have the organic items at a higher price than the conventional.”

Me: “While that is generally true, there are often exceptions, and in this case, I would buy the organic berries since it’s a good price. I don’t see any confusion.”

Customer: “Well, I’m confused! I’m the customer.”

I honestly don’t know how I could have helped him. Was I supposed to raise the price to fit his worldview? Also, not a single customer was confused about it besides him. Not one.