Is Your Imaginary Coworker Robert Downey, Jr.?!
I once had a couple come in who’d bought a bed.
Man: “We were told we’d get free bedding.”
We’ve never given away free bedding.
Me: “Who was it that told you that?”
Man: “I don’t know, but he had dark hair.”
Me: “Short, with round glasses and a mustache?”
Man: *Nods eagerly* “Yes, yes!”
Me: “Nobody works here with that description.”
His face fell and he continued to tell me he was promised the bedding. I told him to get out and informed my boss.
Question of the Week
Have you ever met a customer who thought the world revolved around them?
