Ironic That He’s Teaching Manners

, , , , | Learning | July 29, 2018

(I work at my university’s call center. We call alumni to let them know about upcoming events, gather feedback, and do some fundraising. Our main purpose, obviously, is fundraising. This is a conversation I have with an older male alumnus:)

Me: “Hi, may I speak to Mr. [Alumnus]?”

Alumnus: “Identify yourself!”

Me: “Of course, sir! My name is [My Name] and I’m a student at [University]. How are you?”

Alumnus: *in the most condescending tone you could imagine* “Now, that’s better, young lady. Whenever you call someone like this, you must introduce yourself, respectfully, and state the purpose of your call and where you are calling from!”

Me: “Sorry about that, sir! We’re just calling to do some alumni outreach–”

Alumnus: “Nononono! No. Be quiet. I’m trying to teach you some manners. When you cold-call someone like this, you must politely state your name, where you are calling from, and the purpose of the call. Now, you’re going to hang up and call me again, and I expect you to do it right this time!”

(I said a quick goodbye and hung up. My expression was so shocked my coworkers immediately asked what he had said to me. Needless to say, I did not call him back – I’m lucky to work in a call center where I’m not forced to stay on the line with someone hostile!)

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