Ironic Irony

, , , , , | Working | October 8, 2018

(My sister has spent over thirty years in retail. As a present for her, I decided to buy a copy of “Pretending You Care,” a humor book about retail and the problems of retail workers. The bookstore I frequent doesn’t have any copies on the shelves, so I go to have it special ordered for me.)

Salesman:Pretending You Care? Oh, yeah, I read that one; it’s really good. It’s about how to drive sales by showing empathy with your customers, right?”

(Oh, I wish that I thought he was being ironic intentionally.)

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