IQ Phone Home
Me: “Hello, you’ve reached [Phone Support]. What appears to be the problem?”
Caller: “Yes, I’m calling because I have been unable to make phone calls from my home phone.”
Me: “Ma’am, what phone are you calling from right now?”
Caller: “My home phone, why?” *pause* “Wait, you’ve fixed it! Thank you!” *hangs up*
This story is part of the Problems That Resolve Themselves roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
