Interlocked Into That Price

, , | Right | February 9, 2015

(A customer comes in who has an “interlock” on his car, which is a system the courts here put on cars of people who get convicted of drink driving. The interlock will only allow the driver to start their car once they blow in a breath test and get a nil alcohol reading. I am nearly finished checking this customer’s car in when he advises me of this.)

Customer: “Yeah, so, my car has an interlock on it, just so you know”.

Me: “Ah, ok. Well, thanks for letting us know and due to this there will be an additional $25 fee on top of your parking total”.

Customer: “What?! That’s ridiculous! Why?”

Me: “Because, sir, due to the interlock you will have to park your car yourself in our facility and our staff will be unable to move your car at all until you return, which does make it harder for us to get to any other cars behind yours.”

(Customers has a grumble about this, and asks to speak to my supervisor, who tells him the exact same thing I have.)

Customer: “Why can’t you just blow in my interlock when you need to move it? Are you afraid you’ll get a positive reading? Do you drink at work or something?”

Supervisor: “No, sir. Not that that is your business but I DON’T drink at work and I will NOT blow into your interlock for OH&S reasons.”

(Customer finally agrees to pay the $25 fee but has to have the last word.)

Customer: “I think this is ridiculous; you guys certainly know how to milk the money out of people!”

Me: “Well, I guess it just doesn’t pay to drink and drive, does it, mate?”

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